Reviews
See what our customers are saying about usEXCELLENTTrustindex verifies that the original source of the review is Google. Prompt, professional, affordable!Trustindex verifies that the original source of the review is Google. We had a problem with one of the doors that they installed. They came and diagnosed the problem. Then within 2 weeks they got the replacement. They replaced the bad door part within a few days. They are awesome!Trustindex verifies that the original source of the review is Google. Everyone at ValleyTel is so wonderful! Couldn't be happier.Trustindex verifies that the original source of the review is Google. Thank you so much for your help yesterday. I can’t believe that the work was scheduled so soon, and is now done! Your technician was one of the nicest people. He was friendly, efficient and even vacuumed after he finished. We’re glad to have a great partner that we can call on when we need help.Trustindex verifies that the original source of the review is Google. We recently worked with Valley Tel on a few service tickets for a local commercial client and had a great experience. Their office staff are prompt and professional, the field technicians that they dispatched were friendly and knowledgeable, and the quality of the work and willingness to go above and beyond expectations were outstanding (thanks TJ!). If you are in need of commercial service for your security or telecom system, I couldn't recommend another company in the Eugene area more than Valley Tel.Trustindex verifies that the original source of the review is Google. Jim at ValleyTel is/was so incredibly professional and helpful not only when he was onsite but in previous instances assisting me over the phone. He took the time to explain what he was doing and demonstrated deep tech knowledge and infinite patience in answering my myriad of questions. He was able to show me what phone numbers we have (we have more lines than we knew existed and need!) and how to access them. Jim also took the initiative explaining to our internet techs who arrived on our campus what our telecommunication issues were. I don't think I could have been as succinct and knowledgeable as Jim in relaying that information. Jim: Would recommend! :)Trustindex verifies that the original source of the review is Google. Valley Tel has been excellent to work with. They are both proactive with maintenance and attentive to new service tickets. We have had excellent service from Casey in particular. He is very knowledgeable and has quickly resolved any of our issues.Trustindex verifies that the original source of the review is Google. We've been doing business with Valley Tel for many years and have not been disappointed yet. Knowledgeable, patient, and great service every time. For our latest job (access control) big shout out to TJ for a smooth installation & clear instructions regarding how to administer our new system. A+++++Trustindex verifies that the original source of the review is Google. Great job of scheduling and performing the work order. Kudos to all involved.