Mitel Phone Manager
Simplify calling, chatting collaborating with desktop and mobile applications
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Mitel Phone Manager makes day-to-day office communications simple by giving users complete control over their telephone. Not only will this reduce the need for training but also delivers business productivity and customer service enhancements.
KEY BENEFITS
Everything You Need In One Place
Remove the need for your employees to learn multiple applications by providing a single, easy-to-use application that delivers call control, messaging, presence, mobility and complete control over their telephone from their PC.
Choose The License To Suit Your Needs
Mitel Phone Manager is available in three levels of user licensing: Outlook, Professional and Team Leader.
Increase Business Productivity
Help employees spend less time trying to connect with colleagues and more time engaged in productive communications with customers with a single, unified experience.
Keep Employees Connected; Anytime, Anywhere
Today’s mobile workforce requires access to secure and reliable communication and collaboration tools, regardless of location, in order to deliver a seamless and consistent service to their customers
FEATURES
<ul style="list-style: none;"><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> Highlight & dial numbers from desktop and web applications</li><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> Call control from the desktop (answer, hold, transfer)</li><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> Microsoft Outlook add-in for dialing and meet-me conference booking</li><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> Control of do-not disturb and forward state</li><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> Instant messaging (chat)</li><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> Real time presence of all users in the organization grouped by the department</li><!-- [et_pb_line_break_holder] --></ul>
<ul style="list-style: none;"><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> Detailed individual call history</li><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> Searchable directory of internal and external contacts</li><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> Windows integrated logon win minimal user-side configuration</li><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> Softphone (Requires additional license)</li><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> ACD Agent control</li><!-- [et_pb_line_break_holder] --> <li><span class="fa-li"><i style="color:#00bf00;" class="fal fa-check fa-lg"></i></span> CRM application support</li><!-- [et_pb_line_break_holder] --></ul>
Call Control
Making and transferring calls is a simple process using Mitel Phone Manager: a single mouse click replaces a multistep process on the handset.
Mobility
Mitel Phone Manager Mobile App now sets you free and allows you to take Mitel Phone Manager with you. See and dial your corporate directory and call history or respond to chat and voicemail messages whether you are inside or outside your officeCRM Integration
Integration with more than 20 of the top CRM packages available today.