Door access reimagined

Thoughtfully designed from installation to user experience

Audio/Video Visitor Intercom

Weatherproof IP55 Rain Resistance

Mobile App Door
Unlock

PIN Code Door
Unlock

Pocket Keyfob Door Unlock

Access Card Door
Unlock

Powerful Management Within UniFi

Professional networking, security, and more. All powered by a single platform.

An Incredible User Experience

Seamless Mobile Tap

One-Click Mobile Unlock

Pocket Keyfob

PIN Code

Access Card

Intercom

One-Click Visitor Access

Intercom Viewer
Door Unlock

Talk Phone
Integration

Mobile Phone
Door Unlock

Web Interface
Door Unlock

Pair Readers and Cameras for Integrated Security

Resilient by Design

Build resilient access solutions with fail-safe and fail-secure locks, emergency mode, and battery backup.

Emergency Mode

To lock or unlock all doors.

Fail-Secure Locks

Access Lock Electric

Fail-Safe Locks

Access Lock Magnetic

Keyed Emergency Override

Access Rescue KeySwitch

Uninterruptible Operation

With Mission Critical

Frequently Asked Questions

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Is multi-site management supported?

The UniFi Access application can manage multiple sites with ease.

Your users can open doors across sites through UniFi Identity. However, key cards and fobs are assigned to one site.

Should I use magnetic or electric locks?

Both magnetic and electric locks have their purposes. Magnetic locks are fail-safe, meaning that in a power loss they will result in an open door. Electric locks are fail-secure, meaning that in a power loss they will result in a locked door.

Make sure to plan your building carefully around the possibility of managing a power loss, using fail-safe and fail-secure locks as appropriate. However, consider powering your door access system using USW-Mission Critical, which includes battery backup.

What third-party magnetic and electric locks are supported?

Any magnetic and electric locks can be powered by the Access Hub if powered by 12 V at up to 1 A. Other locks can be powered ‘dry’ using a separate power supply.

We recommend using Ubiquiti’s Access Lock Magnetic and Access Lock Electric as options that have been vetted. Some lower-quality third-party locks have been known to struggle at longer distances.

Can my users unlock doors from their phones?

Yes! Your users can unlock doors from their phones using the UniFi Identity app.

What types of door locks does UniFi Access support? How can they be connected?

UniFi Access supports electric strike, electric bolt, and magnetic locks through dry and powered (12V, up to 1A) relays. It can also be integrated with most locks from external vendors. If a lock does not support 12V powered relays or draws more than 1A, then you must use the dry relay and an external power supply.

Ubiquiti offers magnetic and electric locks that are recommended if you do not already have locks for your doors.

Can I connect UniFi Access readers directly to a PoE switch instead of a hub?

For security reasons, UniFi Access readers cannot directly connect to a switch. A direct connection to a UniFi Access Control Hub minimizes vulnerabilities, ensuring a secure access control system that is resistant to unauthorized access attempts and external threats.

Does the UniFi Access software support door hubs and access readers made by other companies?

At this time, UniFi Access is a fully-integrated independent ecosystem. Thus, it does not support door hubs or access readers made by other companies.

Does UniFi Access have emergency functionality for fires, lockdowns, and evacuations?

Yes, our devices can be manually engaged and bypassed depending on the situation to ensure optimal safety.

Will UniFi Access remain operational during a power outage?

Yes, UniFi Access can remain operational during a power outage. This requires a battery-backup power supply, such as a Switch Mission Critical or a UPS on your switches. Note that access rights are synchronized with the UniFi Access Hub, so if the UniFi Console goes down, door access will remain.

You can manually configure locks to be fail-safe or fail-secure, so they can be locked or unlocked during a power outage.

Does UniFi Access support key cards and key fobs?

UniFi Access readers support cards and fobs with all 13.56Mhz NFC protocols including ISO 14443A, ISO 14443 B, and ISO 15693.