Technology Solutions Provider Since 1985
Our Story
1968
VTS founder Rich Feltz begins his telecom career in 1968 at Pacific Telephone and Telegraph, gaining 17 years of experience in configuring, installing, and repairing business phone and PBX systems.
1985
Following the divestiture of the phone company and being inspired by his entrepreneurial father, Rich starts Valley Telcom in 1985 in Roseburg, Oregon. Rich’s goal is to build a business using his expertise in the industry to provide quality service and telecommunication solutions to his customers.
1991
In order to continue growth and expand it’s
service area, VTS opens a second location in Eugene, Oregon. The company also changes its name, becoming
Valley Tel Service, Inc.
1993- 1995
Two of Rich’s children, Marcie and Travis, join the company, marking the beginning of their careers in the telecom industry.
1995
VTS moves into its current location in Roseburg at 2210 NE Stephens St.
1999
After 7 years of success as a Panasonic dealer in Roseburg and Eugene, VTS was offered an opportunity to expand its dealership into Portland. VTS opens a third location in the Portland area and solidifies its presence along the I-5 corridor from Portland to Roseburg.
2007
VTS builds a new office at its current Eugene location, 195 Cap Court.
2018
VTS adds CCTV and access control to its portfolio. With the addition of new services came a brand refresh, introducing a new logo and current van design.
2021
VTS adds managed services and IT services to its list of business technology solutions.
2022
Marcie and Travis purchase VTS from Rich, marking his official retirement. The tradition of a family owned and operated business continues.
2023
VTS adds intrusion alarms to its list of business technology solutions.
2025
VTS celebrates 40 years in business, continuing to grow and strive for excellence in every service provided. The tradition of the family business carries on as a third generation joins the company.
“We are dedicated to upholding the family tradition of delivering cutting-edge technology solutions alongside exceptional customer service. We want our commitment to our father’s legacy to be evident in our unwavering focus on integrity, quality, and expert workmanship. It is our goal to prioritize building strong relationships with our clients, ensuring that each customer receives personalized and attentive service tailored to their unique needs.
As a family-run business, we consider any member of our VTS team to also be a member of the family. Our success depends on the dedication of our employees. We are deeply grateful for both our team and our customers.”
– Marcie Fowler and Travis Feltz, Owners